Powder Coating Ovens - Gas/Propane

All products sold directly by Sloan Steel & Signs are eligible for return and refund. The terms of the return and refund policy are listed below:

• Only the original buyer of the item is eligible to return the item for a refund. Proof of purchase is required in order to be eligible for a refund.
• A return must be requested within 30 calendar days following the delivery of the item. Return requests after the eligibility period will be denied.
• The buyer is responsible for all shipping and handling costs associated with shipping the item back.
• Items that are eligible for return must meet all of the following requirements:

  The item must be in unused condition.

  The item must be free of defects.

  The item must be received in the original packaging.

• Sloan Steel & Signs will inspect the item within 5 business days of receiving it. The buyer will be informed if it passes inspection and thus is eligible for a refund.
• If Sloan Steel & Signs concludes that the item meets the refund eligibility requirements, a refund for the original transaction amount minus a 20% restocking fee will be issued to the Buyer within 5 business days following the completion of the inspection.
• 'In person' returns require permission from Sloan Steel & Signs in advance.

Smaller ovens ship assembled via freight on a specially designed pallet inside LTL trucks. Freight delivery will require a liftgate delivery unless the delivery location is equipped with a forklift.  Larger ovens require flatbed delivery and also require a forklift. Pickup is also available at no cost. The dimensions and weights are as follow:

• 12' x 5' x 6', 1425 lbs
• 10' x 6' x 6', 1320 lbs
• 10' x 4' x 6', 940 lbs
• 10' x 4 x 8', 1100 lbs
• 8' x 4' x 8', 980 lbs
• 6' x 6' x 6', 740 lbs

All Sloan Steel & Signs products are covered by a 12 month limited warranty on hardware and 6 month limited warranty on electronics. The terms of the warranty are listed below:

• Warranty benefits only apply to the original purchaser and expire if goods are resold. You must provide proof of purchase and your machine's unique serial number (if applicable) via email before a warranty claim may be filed.
• Batch Oven Warranty is valid only in the United States. It does not cover shipping of warranty items outside of the USA.
• The buyer has 30 days after delivery to report and request to receive any missing items. Sloan Steel & Signs will ship the missing items to the buyer within 10 business days. Sloan Steel & Signs has the right to refuse replacement of items to any buyer that it suspects may not be truthful. The buyer is responsible for the replacement of any missing items after the 30 day period expires.
• Sloan Steel & Signs guarantees the goods received to be defect free for a period of 12 months for mechanical hardware and 6 months for electronics. Items that meet the following conditions will be replaced free of charge:

  Items that are received in defective and unusable condition.

  Items that become defective and unusable after use as a result of a manufacturing, design, or material defect.

• The warranty does not cover the following types of defects:

  Defects that do not negatively affect the items functionality. Examples may include scratches, dings, dents, and surface abrasions.

  Defects that are caused by improper assembly.

  Defects that are caused by improper use.

  Defects that are caused by inadequate or incorrect routine maintenance.

  Defects that are caused by improper storage of the item or exposure of the item to the elements.

  Defects that are caused by normal wear and tear.

• If a damaged or defective item is covered by the warranty, Sloan Steel & Signs reserves the right to request that the defective item be shipped back before supplying a replacement. Sloan Steel & Signs will supply a shipping label to cover the expense of the return shipment. The Buyer is responsible for handling and packaging. Sloan Steel & Signs will ship either a refurbished or brand new replacement item within 5 business days of receiving the defective item.